Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages shipped from our US warehouse are shipped through USPS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of momnbabylife (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://momnbabylife.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
How much do you charge for shipping?
We provide free shipping to over 200 countries around the world*
*with some exceptions
Will I be charged any shipping, customs or duties fees?
No, the price you see is the price you pay - you won't be charged any extra fees.
When will you ship my order?
If you order an in-stock item, we’ll ship it within 3 working days.
How long will my order take to arrive?
Orders are shipped by EMS or USPS. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
Do you provide tracking information?
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at support@momnbabylife.com
Can I cancel my order?
You can change or cancel your order within 12 hours. Please contact us at support@momnbabylife.com
I just got this a few days ago but it's already a huge hit with my 8 month old! She's teething hard and was in the habit of wanting puffs or teething biscuits and nothing else would satisfy her. At first she was chewing on the handle but she quickly figured out the perk of chewing the pacifer's end. This is a game changer and a win win for meal time--she gets her chewing fix while eating safely. I've also used frozen berries/fruit which make her feel even better.
We had originally purchased the mesh teethers but these were specifically recommended by someone I work with. Literally a life saver. It's #quarantine2020 people! And trying to work from home with a teething 12 month old screaming and pulling on your pants is like ... I don't even know. I would rather run a marathon naked in a Chicago winter. Slap an ice cube in one of these suckas (or some frozen fruit - papaya, kiwi, banana, strawberry) and I easily get 5-6 minutes of silence.
our 8 mo old is teething real bad. the regular teethers like sophie is just not cutting it. We fill this up with banana puree or pear puree and freeze it. First day, he ate all 3 and loved it. He actually dont even let go of it and just eats it all up.
Great, delighted with this purchase!! Complies with the descriptions. Very good for my daughter of 7 months
While they certainly make a mess, my son loves these. My niece and nephews love these. My son has a feeding delay and at ten months this is the only way he will eat fruits
Hello received the nipple holder without the nipples decidedly it does not go to some stores There is cleaning to do Greetings
It arrived in perfect condition. My daughter loves it
Love these! Although the large one doesn’t hold as much food as the mesh feeders they’re easier to clean and the holes are larger. I keep them in the fridge so they’re extra cold for teething
Everything is super
The product took 8 days to arrive. Very well packed. I love it.
My baby loves eating food with these. We just slice up some banana or strawberry and just throw them in and she’s good to go. We never use the small one and usually just use the large one. My wife sometimes puts food in the medium and large and alternates.
We needed something baby could chew on since pacifiers are not his thing. He wants food or something tasty. These pacifiers fit the bill. He chews on them, sucks on them, can hold them by himself. I ordered more, that's how much we like them. And it lets him try different fruits and vegies and crackers that are fresh.
Love these...the best baby invention ever...if ur a parent and u have a young one then u need one of these trust me! Ive put strawberries and peaches and grapes and pineapples in there. Ive even put the gerbers baby crunchies in it.
These came in so handy when my baby was starting solids. Just put the food inside and let him mush it up himself!
Yes yes yes!! We have tried the netted ones and we’re not a success! These are AMAZING!!! My baby LOVES them! She refuses to eat baby food or anything only her bottles and I put some baby food in and she ate it all! I put a peeled apple in and she loved it! I’m super happy with this purchase! These are highly recommended!
Product same as description. Soft silicone pacifier of various temalos ideal for familiarizing with the flavor and texture of the fruits without being able to choke. Highly recommended
I like it, the bad q in everything makes you come three shots of different sizes and only comes two and sure will be the same size, everything else is fine.
Very fast delivery, as described, recommended
Super fast delivery. My baby loves it and keeps running around with it in her mouth
Great pacifier for introducing fruits to kids
my baby is enjoying it
Very practical very pretty I am very happy! It will help my little one started eating real fruit in pieces to get used to it little by little
It is of good quality and we 've been using it for some time now.
I liked it
These are great for a teething baby. I put water in them and freeze them , baby loves them!